Blackstone - Medallia

The Acquisition is a capital structuring transaction which will involve funds and/or vehicles advised and/or managed by affiliates of Blackstone Alternative Credit Advisors LP (Blackstone Credit) converting a portion of their existing debt interest in Medallia Parent, LP (together with its direct and indirect subsidiaries, Medallia) into a majority equity interest (the Acquisition) to recapitalise Medallia and support its continued operation. This is in light of Medallia’s pending financial inability to support its ongoing debt service obligations under the existing capital structure.

Blackstone Credit is part of the Credit & Insurance segment within Blackstone Inc. (together with any of its affiliates or affiliated investment funds, Blackstone).

Blackstone is a US-based corporation, incorporated under the laws of Delaware, United States. Blackstone operates as an investment management firm, not as a conglomerate or holding company. Accordingly, each company in its investment portfolio is independently managed and financed and each has different investors (although the investors in different investment funds may overlap). Each Blackstone portfolio company has its own board of directors, which generally also include Blackstone representatives.

Medallia is a US-based software company that specialises in providing customer and employee experience management solutions. Using its experience management platform and AI-driven software, Medallia collects a broad range of feedback about end-customer and employee experiences through surveys, digital behaviour analysis, and social media to provide actionable insights to help its enterprise customers improve their employee and customer experience.